Privacy Policy

Our privacy policy covers how we collect, process, and protect your data on our site. Please carefully read the policy to understand our views, practices, and treatment of your personal data.

The privacy and protection of your personal data are our top priorities. We ensure to process your personal data fairly, lawfully, and with confidentiality to preserve your privacy rights.  Our Terms and Conditions will give insight into how we collect and use your personal data. You will also learn about how to change and share your information on this website.

Our Statement

By using our services on this site, you agree to the Terms and Conditions in our privacy policy to gather, use, and transfer your personal data. You are not obliged to provide us your personal data if you do not agree to these terms.

Our Services

Our privacy policy applies to this site and to any messages, services, products, and apps offered by Essay Writing Lab. Please refer to our Terms and Conditions for more information.

Our Data Collection Strategy

The services you choose will determine the type of data we collect. The details about how we gather and use your data are as follows:

Contact Details

These include your first and last name, contact address, telephone number, and email address.

For Protection Purposes

To protect your identity, process transactions, and rectify fraud, we will keep a copy of the transaction from an online bank with other confidential information. We will also keep a copy of your credit card with the last four numbers hidden.

Account Information

Your account information will include

• How you buy our products and services
• Your transaction history
• Payment data
• The services you use
• Any other relevant information available on your account.

Your Preferences

Essay Writing Lab may also gather additional data regarding your preferences and interests related to our services. These include your preferred language and your preference to receive information from us.

Automatic Data Collection Policy

Every time you use our site, we will automatically collect some of your personal data, including:

• Location
• Type of device and operating system
• IP address
• Language preference
• Requested URL
• Login details and Login Times
• Status reports
• Results of the site visit
• The browser and the version you use
• Search history
• Data you have searched or URLs that have directed you to our site.

To prevent identification risk, we may also use applicable technologies for pseudonymization or depersonalization systems. Read more.

Personal Information of Children

We do not collect your date of birth; therefore, we cannot determine a person’s age visiting our site. Anyone under the age of 16 should have parental consent to use and share your data on this site.

If you are a parent or a guardian of a child and concerned they have shared their personal information on the site, please feel free to contact us at support@essaywritinglab.co.uk.

Purpose for Data Collection and How We Use it

The primary purpose of collecting data is to improve your customer experience and build customer relationships. Here is a breakdown of what we used your data for:

A. Order Completion

We use personal information to verify your identity and how it connects to the order.

B. Support

We use data to provide customized assistance to each customer and answer your queries.

D. Marketing

We use your personal data for marketing as per law. When you accept our terms and conditions, you agree to receive information, agreements, updates, and notifications about our new products and services. We may also send you special deals and discounts and other information we deem useful for you as one of our prestigious customers.

All our messages include a link for you to unsubscribe from our mailing list. You can also contact us for further assistance to stop receiving our marketing materials.

E. Research and Development

Data such as your preferences allow us to create better products and services. We also use it to improve the functionality, features, and quality of our site.

F. Fraud Prevention

We use your personal information to detect and prevent fraud and illegal activities. We may also use your information to investigate possible fraud incidents. We will use your data to verify your identity and payments, and for security risk assessment.

G. Company Activity

Essay Writing Lab may use your data for internal business operations, including quality control and training management.

H. Compliance and Legal Issues

We believe in abiding by the law. Therefore, we implement legal orders and regulations, and cater to any request from law enforcement authorities. Our compliance policy allows us to offer services while protecting both the company and our customers. Additionally, our compliance policy enables us to effectively settle all customer disputes.

Our Legal Policy

Our legal policy allows us to collect and use your personal data for the following:

A & B

Processing personal information to establish your contract with the company. This includes identifying when you placed an order and contacting you to complete the order.

C – H

For legitimate interest, including updated information on the site, emails, and newsletters. We may use your personal data for the promotion and improvement of our services. Other uses include administrative reasons and fraud prevention.

We at Essay Writing Lab always seek the perfect balance of our customers’ rights with the Company’s interest. Our priority is to protect both the company and customers’ data.

In reference to H, Essay Writing Lab relies on our responsibility to abide by the law. If you have any queries about the afore-mentioned data collection and usage purposes, please email us at support@essaywritinglab.co.uk

How Long Do We Keep Your Data

We store your personal data as long as it is necessary to fulfil your order, provide services, follow applicable laws, prevent fraud and other illegal activities, and settle disputes. There can also be a time when we may store your data in an aggregated or depersonalized format, including visitation for the site.

Our Privacy Policy governs all the data we collect. Contact us for more information about our data storage at support@essaywritinglab.co.uk

Customer’s Rights

As a customer, you have the right by law to change, amend, and delete any outdated or incorrect information or data. You can also request us to stop using your personal data by contacting us via email.

In rare cases, we may deny such requests if it requires us to provide other customers’ data or when we cannot legally disclose or share information. However, we will need to identify you and ask for more information to process or grant a request.

You have the right to deny our request to provide your personal information and data. However, doing so may result in Essay Writing Lab not being able to provide products and services or answer your questions or concerns.

You can view the website without registration. However, registration is mandatory to place an order. You will be solely responsible as a customer to provide accurate and complete information.

Our Data Security

Essay Writing Lab employs adequate administrative and technical security protocols to gather and process data. This enables us to prevent information disclosure and any unauthorized access to your personal data.

We have a secure and reliable online payment system provided by Authorize.net for all online transactions. This protects your credit card information, but we cannot guarantee that your data will not be disclosed in instances out of the system’s control.

We do not accept any liability for direct or indirect damages caused by the illegal use of customers’ personal data by third parties.

As a customer, you must adhere to all security regulations and not share your registration information with any third party. You will be responsible for the protection of your own registration information, such as your login data and password. You will also be solely responsible for any account visits on our site.

Our site may sometimes contain links to other websites that are not controlled or operated by the company. These websites do not fall under our privacy policy umbrella; therefore, we do not take any responsibility for the content, products, and services offered by these sites.

You must read the privacy policy of these websites before using their products and services.

Data Distribution

We may transfer your personal information/data in the following scenarios:

Internal Transfer

We may share your personal data with the company’s entities in other countries only for reasons described in this privacy policy. Our company’s divisions may not use your data for any other purposes. These divisions are under obligation to comply with this Privacy Policy and maintain security protocols for data protection.

Transfer to Service Providers

We do not provide your personal information to our writers. Your information such as order, its description, and any necessary files are only available to the writer once you place the order by making a payment.

We take no liability for information a customer shares with the writer. We discourage our customers from giving their personal data and information to the writer, including payment details. You can find more information in our Terms and Conditions.

Essay Writing Lab may sometimes use servers and resources available in other countries. We may also use third parties to process payments, fraud detection and prevention, advertisement and marketing, email, customer support, IT, and website management.

This means your data may cross international borders digitally to places that do not use our services. These locations may have no or different data protection or privacy laws. However, we take steps to ensure that such transfers are legal and your personal information has adequate protection as per the law.

Sharing Data with Law Enforcement

We may share your personal information with the law enforcement agencies of the UK government as per law. This includes instances to detect or prevent fraud and other illegal activities.

Data to Third Parties

We will not share or sell your personal data to any third parties. Any data shared with other organisations and entities falls under their privacy policy and is used accordingly. However, these policies may be different from our privacy and data protection policy.

Our Contact Information

If you have any questions or concerns regarding our data collection, usage, and privacy policy, you can write to us at: support@essaywritinglab.co.uk

We keep all our communications confidential, and one of our representatives will reach out in a timely manner to answer your questions.

Changes to Privacy Policy

Every time we adopt a new privacy policy, we will post it for review on this website.